Frequently asked questions
Choosing a Trip
WSH offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and WSH has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age.
WSH adventures are for travellers with a yearning to get off the beaten track. Whether you're travelling solo, with a group of friends, or are aged 18 or 70, there is an WSH adventure to suit your interests and comfort level. Each WSH adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.
Depending on the trip style you choose, our trips are organised on a twin, triple or multishare basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.
You can book pre and post accommodation on a single basis; however, throughout your Intrepid trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Essential Trip Information, to see whether a single supplement is offered. If so, please request this at the time of booking.
We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own - this means you can eat to suit any budget or desire.
The vast majority of our small group adventures are guaranteed to depart. That means that once you book your trip it’s confirmed to run, regardless of how many other travellers have booked. You can easily tell which departures are guaranteed by looking for 'guaranteed departure' next to your chosen travel date.
Before you depart
Travel insurance is compulsory for all Intrepid travellers and should be taken out at the time of booking. You must provide proof of your travel insurance on the first day of your trip; you will not be able to join the trip without it.
Please contact the relevant local embassy, or visit a travel agent, to organise your visa/s.
Window Seat Holidays can’t assist in the actual application of visas, but you can do this through the embassy or with the support of a travel agent.
While we take all the precautions we can to make sure your belongings are safe, we are travelling to some exciting destinations that are sometimes home to some pretty skilled thieves. Travel insurance is a must and a lockable bag or money belt will always help too.
We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used.
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On Your Trip
Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.
We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.